Customer Service

http://www.retailwire.com/Discussions/Sngl_Discussion.cfm/13619

The housing crisis has been particularly tough on home improvement retailers. Back in January, Home Depot announced a number of changes including closing its EXPO business and slowing the pace of new store openings.

http://www.journalgazette.net/article/20090318/BIZ/303189957/-1/BIZ09

Thats why Comcast Corp. sees customer service as a crucial tool to attract and retain customers, the companys top customer service executive said during a visit to Indiana on Tuesday. Rick Germano, senior vice president for customer ...

http://www.howsmatter.com/zappos-its-not-just-shoes-its-customer-service/

While many companies are putting their collective heads down and concentrating on getting more dollars in the door during the current financial uncertainty, the.

http://customers1st.blogspot.com/2009/03/how-to-not-fail-at-customer-service.html

Brad Moon, at Wired's GeekDad discusses in his blog post how companies can excel at customer service. Moon uses a recent transaction with Canon's customer service as an example of stellar customer service. Moon writes, ... the company ...